When you buy a product, it often comes with a warranty. This is a sort of a promise from a seller ensuring you that you acquired a good product and they’re willing to back it up with their word. Another reason why warranties are a necessity is because the law also requires that consumers be aware of the extent of the warranty, so you can compare if you want to get the product or not.
When you come across the fine prints of written warranties, you have to consider the following:
You have to know when the warranty begins and when the warranty expires. You also have to know the conditions that will void the warranty.
If you have a warranty, you have to know who to contact in case you need to avail of the service. Often times, it is the seller that will facilitate the repair or it could also be the manufacturer.
The warranty also guarantees that you are protected in case a product fails. When this happens, you’ve to know if the warranty promises a repair, replacement, or refund of money.
As a consumer, you have to know what’s included and what’s not in a warranty. When you have a repair done, will the warranty take care of everything or is it limited to certain parts and certain kind of damages. Make sure you understand the warranty of the product so you will not be surprised when the time comes you need to file for a claim.
The warranty must also state if it covers for consequential damages. These are damages that may arise following a problem or failure of the product.
Consumers must also take into consideration all the conditions that may invalidate the warranty. Warranties might be voided if products are not used according to the directions of the manufacturer .
Sellers can offer buyers of cars, appliances or electronic gadgets service contracts or extended warranties. These policies serves as protection when the manufacturer’s warranty expires. They can take care care of the cost of repair or maintenance depending on the terms of contracts.
Opinions are divided whether one must get an extended warranty. You must consider the reliability of the product and whether it will most likely need repairs in the near future and the possible expenses that might arise. It is also best to consider who the extended warranty provider is before signing up for one.
How To Prevent Problems
You don’t want to be declined when claiming your warranty, and in order to do that you must do the ff:
Keep your receipt or save a copy of it together with the warranty. These documents show when you purchased a product and will tell the warranty provider if your product is still covered.
Read the instructions on how to use the product. Anything that you do against the guide on how to properly use the product will most likely void the product warranty. It is best to know what your product can really do and what you must not do with it. If there are required maintenance, make sure you perform it and document it properly.
If there are problems in claiming your warranty, you can contact your consumer protection authorities to inquire how you can resolve the issue.
Some may not agree with us but let our experts at ExtendedWarranty.company tell you why warranties are a necessity. Some may focus on the cons of extended warranty but we try to be balanced so you can make an informed decision.